Historical past repeats itself in Put up Workplace Seize redress scheme with low-ball gives made
Subpostmasters who suffered by the hands of errors within the Put up Workplace’s Seize software program, like Horizon customers, are receiving derisory compensation gives, however face a brick wall on appeals.
Former subpostmaster Lee Bowerman has referred to as for parity with the redress schemes for former Horizon customers, after receiving a monetary settlement provide within the Seize redress scheme, price simply 7% of his professionally calculated declare.
He’s contemplating pulling out of the compensation scheme that he and fellow victims helped to create, and has written to Division of Enterprise and Commerce (DBT) minister Blair McDougall to request that his declare is “paused”.
The previous subpostmaster in South Wales misplaced his enterprise greater than 30 years in the past. In his letter to the minister, he mentioned: “All through each assembly, with out exception, we have been explicitly assured that there can be full parity with the Horizon redress schemes. These assurances have been clear and repeated.
“They coated parity of method to heads of loss, consequential losses, therapy of historic loss, valuation rules, recognition of extended hurt and the enchantment course of. In gentle of the intense considerations set out above, I want to formally request that my utility be positioned on pause.”
Bowerman, who has a posh declare spanning three many years, complained in regards to the alternatives to enchantment settlement choices afforded to former Seize customers, and mentioned the principles on appeals have been modified because the scheme was launched.
“I don’t think about it acceptable for my declare to proceed by way of dedication or enchantment whereas basic points stay unresolved concerning parity throughout schemes, the equity and construction of the enchantment course of, the therapy of historic losses and the introduction and utility of revised steering to dwell instances,” he mentioned.
A spokesperson mentioned the federal government doesn’t recognise the 7% determine quoted by Bowerman, stating: “After over 20 years of preventing for justice, [sub]postmasters and their households are lastly receiving redress for being impacted by the Seize software program.
“The [compensation] scheme has been designed to account for the time elapsed and supplies a good option to recognise hurt, even when data are restricted, and any claimant sad with their provide can enchantment to the chair of the unbiased panel.”
As much as 19 December, the Seize compensation scheme has acquired 110 functions. A complete of 20 have up to now been deemed eligible and 90 are being assessed. One provide has been made up to now however not but accepted. When an utility is deemed eligible, the claimant is entitled to a preliminary fee of £10,000. An unbiased panel then processes these claims earlier than a full provide of economic redress
The spokesperson mentioned the minister and the division will evaluate Bowerman’s letter and “reply as quickly as attainable”.
Candidates to the Horizon compensation scheme have been in lots of instances supplied settlements a lot decrease than their claims, which have been subsequently elevated. For instance, in accordance with figures from Hudgell Solicitors, which represented a whole bunch of these affected by the Put up Workplace scandal, former subpostmaster Bob Stevenson – who was suspended from his place in 2002 over an alleged Horizon shortfall of £10,000 – acquired £51,200 compensation in Might 2023. This has been elevated to £502,000 on enchantment.
Hudgell Solicitors mentioned the Put up Workplace initially solely supplied compensation for the cash Stevenson, now 81, had paid into accounts to make up for shortfall losses, misery and inconvenience: “There was no award for the influence of his suspension and termination of contract, the lack of his enterprise, home and subsequent chapter.”
Different examples embrace compensation gives being elevated, following authorized recommendation, from £4,400 to £133,700; from £17,700 to £253,900; and from £21,690 to £238,000.
Those who have been persecuted and prosecuted after experiencing unexplained shortfalls whereas utilizing Seize say they’re being handled as second-class residents.
The Seize scheme is providing preliminary redress funds of £10,000, with ultimate award bands as much as £300,000, to subpostmasters who suffered due to the Seize software program’s flaws, with “distinctive instances” receiving funds above the higher restrict.
Bowerman wrote in his letter to McDougall: “Continuing within the present circumstances dangers locking in an final result formed by a framework that’s itself beneath lively and bonafide problem. A pause is subsequently essential to protect equity, forestall prejudice and permit these systemic points to be correctly thought of and addressed earlier than any additional steps are taken in relation to my declare.” He additionally requested an “pressing assembly” with the minister.
The Put up Workplace scandal’s oldest residing sufferer, Betty Brown, had a number of low-ball gives earlier than interesting and receiving 100% of her declare within the Horizon redress scheme: “After the disgraceful pretence of Seize for over 40 years, the Put up Workplace proceed their scandalous administration of postmasters by providing them derisory settlements, which merely exacerbate the stress and destroy the hopes of any cheap type of settlement for his or her losses. Gives of such derisory sums are merely abusive of the sufferer’s plight.”
Moreover, campaigners are calling Seize victims who acquired prison data after being blamed for account shortfalls to have convictions overturned in the identical approach as these with convictions based mostly on Horizon proof.
As issues stand, former Seize customers, and customers of different programs interesting towards convictions, are working by way of the Legal Instances Overview Fee (CCRC). The statuary physique is at present assessing 35 potential miscarriages of justice of customers of assorted Put up Workplace IT programs, which it refers to as pre-Horizon instances. Thus far, one former Seize consumer’s enchantment has been despatched to the Courtroom of Enchantment by the CCRC, in addition to an enchantment from a consumer of a system referred to as APS/APT.
The Horizon Compensation Advisory Board has written to the secretary of state for justice urging the federal government to legislate to overturn convictions of subpostmasters based mostly on the error-prone Seize system.
The influential group, which incorporates friends James Arbuthnot and Kevan Jones – who each campaigned for victims of the Put up Workplace Horizon scandal for a few years – needs comparable laws to that used to overturn wrongful convictions for theft and fraud that have been based mostly on the controversial Horizon system.

