Lloyds banking app ‘glitch’ exhibits transactions of strangers

Clients of Lloyds Banking Group have reported with the ability to see transactions made by different prospects on their banking apps.

Customers of the group’s banking apps, which embrace prospects of Halifax, Financial institution of Scotland and Lloyds Financial institution, reported the issues this morning (Thursday 12 March 2026).

The financial institution gave little data in a press release: “We’re sorry that some prospects skilled a difficulty viewing transactions within the app for a short while this morning. The problem was shortly resolved and we’re wanting into what occurred,” it mentioned.

However MoneySavingExpert.com (MSE) founder Martin Lewis posted on X to hunt details about the extent of the problem.

Lewis wrote: “Do you utilize the Lloyds, Financial institution of Scotland or Halifax apps? Individuals have been messaging me this morning of being proven different individuals’s transactions. I need to see how widespread that is. Has it occurred to you?”

One person responding to Lewis wrote: “My dad opened the Lloyds Financial institution app with facial recognition. It confirmed all particulars for a girl from incomings, outgoings & account quantity. Having labored in a constructing society, this isn’t only a ‘easy glitch’ as they’re attempting to inform everybody. This is a little more critical!”

One other mentioned: “Lloyds app this morning. Noticed transactions I didn’t recognise – incoming/outgoing with store names and recipient/sender names, card transaction areas, quantities, final 4 digits of the cardboard used, direct debits and their reference numbers. No account holder identify although.”

As cell apps develop into probably the most used banking channel, glitches are magnified by speedy public response. Consequently, MPs are watching intently. Following a serious outage at Barclays Financial institution in January 2025, MPs on the Treasury Committee demanded that banks come clear about entry points.

MPs set questions for the UK’s 9 greatest banks, together with Lloyds. Financial institution bosses have been requested to offer an outline of the variety of cases and the period of time in whole that companies have been unavailable to prospects because of IT failure over the previous two years; what number of prospects have been affected; the quantity of compensation that has been paid to their prospects; and an outline of the explanation for the failures. You possibly can learn the letters to the financial institution CEOs right here.

Information obtained from banks by MPs on the Treasury Committee revealed at the very least 158 banking IT failures between January 2023 and February 2025, equating to greater than 800 hours of service unavailability. Barclays Financial institution reported probably the most incidents, at 33, adopted by Allied Irish Financial institution, HSBC and Santander, with 32 every. Nationwide Constructing Society reported 18 outages, NatWest 13 and Lloyds Financial institution 12. In single figures have been Allied Irish Financial institution, with 9, Danske, with 5, and Financial institution of Eire, with 4.

Treasury Committee chair Meg Hillier MP mentioned the closure of excessive avenue branches in favour of on-line banking meant financial institution crashes hit prospects tougher. “The quickly declining variety of excessive avenue financial institution branches makes the affect of IT outages much more painful. That’s why I’ve determined to write down to a few of our greatest banks and constructing societies,” mentioned Hillier.