Home windows 11’s Might safety replace is crashing PCs with code 0xc0000098
It’s been over two weeks since Microsoft launched replace KB5058405 for Home windows 11 23H2, which was supposed to repair a number of safety issues within the working system. That urgency is why the replace was put in and utilized mechanically on related PCs. Nevertheless it seems that KB5058405 is inflicting critical issues for some customers.
After putting in replace KB5058405, affected PCs not boot and as an alternative exit the startup course of with error code 0xc0000098. In keeping with Microsoft’s notice, Home windows 11 23H2 and Home windows 11 22H2 are each affected by the difficulty. Home windows Server variations stay unaffected.
Microsoft writes the next relating to the difficulty:
“We’re conscious of a problem putting in the Might Home windows safety replace (KB5058405) on some Home windows 11, model 22H2 and 23H2 units. Affected units would possibly encounter the next restoration error:
Your PC/System must be repaired
The working system could not be loaded as a result of a required file is lacking or accommodates errors.
File: ACPI.sys
Error code: 0xc0000098This difficulty has been noticed on a small variety of bodily units, however totally on units working in digital environments, together with:
- Azure Digital Machines
- Azure Digital Desktop
- On-premises digital machines hosted on Citrix or Hyper-V
Residence customers of Home windows utilizing Residence or Professional editions are unlikely to face this difficulty, as digital machines are principally utilized in IT environments.
The
ACPI.sys
file (Superior Configuration and Energy Interface) is a essential Home windows system driver that permits Home windows to handle {hardware} sources and energy states. Be aware: There are additionally studies of this similar error occurring with a special file identify.”
Microsoft doesn’t presently supply an answer to this drawback. The corporate remains to be on the lookout for an answer and has additionally said that the error can even happen in reference to different file names.
This text initially appeared on our sister publication PC-WELT and was translated and localized from German.