Infosys has been chosen to ship an HR system to the NHS in a 15-year, £1.2bn deal, which will increase the provider’s UK public sector enterprise greater than 160 instances over.
Earlier than signing the £1.2bn deal to offer what’s described as an built-in HR and payroll system throughout the NHS, Infosys had simply £7.45m in energetic UK public sector contracts.
In line with figures from Tussell, the Indian IT big has solely received 36 contracts since 2012, to a complete worth of £87.2m.
The NHS contract, beforehand held by IBM, was put out to tender in 2022 by authorities arms-length physique NHS Enterprise Companies Authority (NHSBSA) for the provision of an built-in NHS HR and payroll system.
The system, referred to as Future NHS Workforce Resolution, will likely be used throughout the well being service in England and Wales. It can embrace an built-in workforce administration resolution that covers payroll, HR, studying and expertise administration.
The present digital workers file (ESR) relies on Oracle’s e-business suite.
Infosys stated the brand new service will use synthetic intelligence (AI) instruments in Infosys Topaz to streamline workforce planning, use knowledge to make selections and supply a extra user-friendly interface.
By working with Infosys, we’re creating a contemporary, data-driven resolution that can assist the NHS higher appeal to, retain and help its individuals Michael Brodie, NHS Enterprise Companies Authority
Michael Brodie, CEO of NHSBSA, stated the Future NHS Workforce Resolution was a vital step in supporting the well being service’s 10-year plan. “The answer will go far past merely changing ESR – will probably be a strategic enabler for constructing a workforce that’s match for the long run. By working with Infosys, we’re creating a contemporary, data-driven resolution that can assist the NHS higher appeal to, retain and help its individuals.”
This can be a enormous win for Infosys and an indication that the UK public sector is opening as much as IT companies companies headquartered in India. In line with specialist IT outsourcing lawyer Mark Lewis, it is a huge step up for Infosys within the UK public sector.
Whereas corporations equivalent to Infosys, Tata Consultancy Companies (TCS) and Wipro have received sizeable offers within the UK non-public sector, enterprise within the enormous public sector has been comparatively small.
However that is altering.
Chatting with Laptop Weekly about TCS’s UK public sector plans final 12 months, Amit Kapur, its UK nation head, stated there was “potential, paucity and motion” with “good engagement”.
Lewis stated: “There was a development for a while, notably since Brexit, the place the UK has been on the lookout for various IT service suppliers,” he stated. “We now have seen the rise of TCS within the public sector, and we’re starting to see a rising variety of different Indian suppliers successful contracts.”
He added that the elevated concentrate on such companies within the public sector mirrored the buying and selling relationship between the UK and India.
Infosys CEO Salil Parekh stated: “The NHS is a cornerstone of life within the UK, offering important companies that contact the lives of thousands and thousands on daily basis. We’re honoured to be chosen by the NHSBSA to ship generational change for workers of the NHS in England and Wales by way of the Future Workforce Resolution.
“With our intensive expertise in delivering digital transformation and organisational change for world entities, mixed with components of our AI providing – Infosys Topaz – we’ll ship a platform that not solely drives effectivity right this moment, however empowers the NHS to raise its invaluable work into the long run.”
