Microsoft fixes basic Outlook crash bug when opening emails

Up to date on June 26, 2025: Per BleepingComputer, Microsoft has apparently mounted the bug talked about under that causes the basic Outlook app to crash when opening emails or writing new messages. It’s best to set up the most recent model of basic Outlook as quickly as you’ll be able to to rectify the difficulty. In any other case, should you don’t need to replace the app for no matter purpose, you’ll be able to nonetheless use the workaround described under.

Unique story from June 17, 2025: In current months, an extended listing of points with the basic Outlook app for Home windows has cropped up, together with excessive CPU utilization, empty sections within the Calendar view, and a bug that causes the Ctrl+C and Ctrl+Alt+V keyboard shortcuts to malfunction.

The newest information is that many customers are experiencing app crashes when opening emails or writing new messages. Based on BleepingComputer, Microsoft guarantees to repair these crashes in an upcoming replace. Till then, there’s a short lived repair you’ll be able to strive.

Open the Begin menu, seek for the Run command, and launch it. Within the ensuing Run dialog pop-up, sort %localappdatapercentMicrosoft and click on OK. This can open File Explorer on the native AppData listing for Microsoft. Right here, create a brand new folder and identify it FORMS2. Restart basic Outlook and the crashing ought to cease.

It’s good that Microsoft nonetheless endeavors to repair points with basic Outlook, however don’t anticipate it to proceed for lengthy. The corporate desires all customers off of basic Outlook by 2026, so it’s possible you’ll need to change over ahead of later to start familiarizing your self. Fortuitously, between now and the loss of life date, you should use basic and new Outlook facet by facet to assist ease the transition and reduce points.

Additional studying: Helpful ideas for the brand new Outlook app

This text initially appeared on our sister publication PC för Alla and was translated and localized from Swedish.