SwitchBot K20+ Professional Patrol Package evaluate: A enjoyable however flawed robotic guard
At a look
Knowledgeable’s Ranking
Professionals
- Revolutionary modular design
- Digital camera delivers 3K video decision
- Strikes round to control your house
Cons
- Dear
- App is cluttered and unintuitive
- Cellular base station can’t cross thresholds as little as 3mm
Our Verdict
The SwitchBot K20+ Professional Patrol Package is such an attention-grabbing product, it’s unlucky that it has so many downsides.
Value When Reviewed
This worth will present the geolocated pricing textual content for product undefined
Finest Pricing Immediately
Finest Costs Immediately: SwitchBot K20+ Professional Patrol Package
SwitchBot is understood for manufacturing quirky sensible residence merchandise, and its SwitchBot K20+ Professional Patrol Package is definitely no exception. One half mini robotic vacuum cleaner and mop, one half automated safety guard, it guarantees to wash your flooring whereas patrolling your house with an indoor safety digicam mounted atop a piggybacked cell base–like a triple-decker bus.
Sure, it’s a bizarre combo, but it surely works—though it gained’t in each residence (I’ll get to that in a bit). The bundle reviewed right here contains the tiny SwitchBot K20+ Professional robotic vac/mop, its self-emptying base station, a cell dock that may host numerous equipment, and a SwitchBot Pan/Tilt Cam Plus 3K safety digicam. You’ll additionally have to have the $120 SwitchBot Hub 3 Matter-certified sensible residence hub for the whole lot to work.
Options and design
The diminutive SwitchBot K20+ Professional robotic vac/mop is the core of the system. It docks to a rolling platform that may help different SwitchBot modules for numerous duties, starting from the digicam included on this bundle to your alternative of a battery-powered cooling fan, considered one of two battery-powered air air purifier fashions (each with table-top surfaces), or a telescopic smartphone/pill stand.
You’ll purchase this method to have a safety digicam patrol your home. And patrol it’s going to.
The rolling platform can host the digicam with any a kind of different equipment, and so they all have safe mounts. There’s additionally, in fact, a self-emptying base for the vacuum itself. SwitchBot sells a cordless stick vac, too, but it surely mounts to the cell vac’s base station–making the most of its auto-empty function–however the stick vac is just not autonomous.
Every product boasts a clear design with no sharp edges in sight for many who love rounded corners. Every thing felt sturdy and polished with wonderful construct high quality.
The safety digicam is equally nicely designed. It twist-locks onto a purpose-built peg that plunges into the highest of the cell base, and it comes with a brief USB-C cable for drawing energy from the vacuum’s battery (an AC adapter and an extended cable are offered when you’d favor to arrange the digicam someplace apart from on the cell base). The digicam can pan 360 levels and it tilts 115 levels, which is good for monitoring a transferring topic.
The digicam can host as much as a 256GB microSD card (not included) for storing video recordings, or you may join SwitchBot’s cloud-storage service, which additionally grants you entry to some AI options, equivalent to pet detection. SwitchBot’s least costly plan prices $3.99/month or $34.99 per 12 months for a single machine. A household plan that helps as much as 10 gadgets prices $20.99/month or $209.99/12 months.
Setup and efficiency
Establishing this factor is an expertise–and never essentially a pleasing one given the variety of parts concerned. What’s extra, you could additionally have–or purchase and arrange earlier than you arrange the K20+–the SwitchBot Hub 3 (a Matter-certified, multi-function sensible residence hub). The SwitchBot K20+ Professional Patrol Package can’t work with out it. Thankfully, the Hub 3 itself is pretty straightforward to arrange; simply plug it in and join it to the SwitchBot app. That’s the best step within the course of.
Subsequent, it’s essential resolve the place to put the robotic vacuum’s charging station, which should be close to {an electrical} outlet. The cell base docks into the charging station and the robotic vacuum goes beneath, docking into the station. It’s a complete matryoshka scenario, and it’s essential make certain the pins are aligned appropriately so the whole lot fees.
At this level within the course of, you may solely join the docking station to the SwitchBot app, as a result of will probably be the one part with energy. To avoid wasting your self from pointless frustration, step away and give attention to different duties for a few hours. The gadgets gained’t operate correctly—nor can they be added to the app—till they’re almost absolutely charged.

Gabriela Vatu
I do know we’re right here to evaluate this product’s residence safety aspect, however I have to inform you that the K20+ Professional vacuum does a good sufficient job. It’s tremendous tiny and matches into locations most different bigger fashions wouldn’t, but it surely’s positively not a product you’d use as your fundamental cleansing machine. There’s additionally a “mopping” plate you may set up, however the mops in query are simply glorified moist wipes that get dragged throughout your ground.
Now, onto the necessary bit. The digicam (together with every other K20+ equipment you add) will seem within the cell base menu. So you could to go SwitchBot – Cellular Base – digicam icon within the prime proper nook. This takes you to a full-screen view of the digicam’s dwell feed, full with an overlay of your house’s map and fast entry to two-way speak or Privateness mode. There’s additionally the choice of going by the Cameras menu that reveals up on the app’s fundamental web page, however that one takes you to all the SwitchBot cameras you’ve earlier than loading your required feed.
However you’re not getting this entire ensemble only for static digicam pictures, proper? If that’s all you wished, you would simply plug within the SwitchBot digicam anyplace in your house. No, you’re shopping for this method to have a digicam patrol your home. And patrol it’s going to.
From the cell base interface, you may arrange three Waypoints. As soon as the robotic vacuum has mapped out your house, you may add these spots wherever you see match, equivalent to subsequent to doorways and home windows in your house. Then you may simply ship the entire ensemble on patrol. It should go round your house, trying out all environment and sending push notifications when people are detected.

Gabriela Vatu
The digicam’s settings are fairly intensive, permitting you to allow movement detection, alter sensitivity, arrange what kinds of notifications you need to get, and extra. If you wish to use the patrolling function when you’re asleep, as an illustration, or while you’re at work, you may arrange schedules. You may arrange numerous different automations, too.
The digicam itself does a good-enough job, delivering nice video decision and clear video. Pair it up with the cell base and you’ve got a extremely cool method to control your house while you’re on trip, or to maintain watch in your pets when you’re at work. Because it comes with two-way audio, you may chat along with your pets or warn an intruder that they’ve been noticed. While you’re residence and wish privateness, you may instruct the digicam to roll its lens again into its enclosure for immediate privateness.
The inevitable caveats
Thus far, so good. Now let’s focus on the caveats, and the primary one is a biggie: SwitchBot’s app is considerably of a nightmare. It’s laborious to determine the way to entry options and fiddle with settings at instances, and when you can arrange Scenes and activate them with a single faucet, the app’s consumer interface is hopelessly cluttered.

The rolling base station aspect of SwitchBot K20+ Professional Patrol Package couldn’t handle to traverse this barely sloped transition between the creator’s hardwood and tile flooring.
Gabriela Vatu/Foundry
After which there’s the truth that the cell base can’t handle to cross a threshold; i.e., any kind of elevated transition between two ground surfaces. I needed to transfer the vacuum’s base unit to a special location and remap the entire home due to this. The Robovac itself crosses thresholds simply advantageous, however the cell base merely can’t.
And don’t think about I’ve this big step that should be crossed—it’s a easy baguette-type plastic factor in between the hardwood flooring in my front room to the tile flooring in my hallways and kitchen space. The transition is even rounded so it doesn’t pose a tripping hazard, however the cell base simply can’t handle to roll over it. And you may overlook about anticipating the cell base to traverse plush carpeting or thick rugs–something greater than 3mm (0.12 inches) excessive can be insurmountable.
That stated, one of many different use instances SwitchBot posits for this equipment is to place considered one of its tabletop-equipped air purifiers on the cell base, so you may ferry issues like ingesting glasses from one room to a different. So, you wouldn’t need the desk to jiggle a lot in that situation, particularly with long-stemmed wine glasses on it.
Throughout my first take a look at runs, I attempted having it cross the edge for a number of minutes earlier than muttering “I’m finished” and sending it again to its station. If your house has any form of transitions between flooring, this entire SwitchBot K20+ ensemble is just not for you.
Do you have to purchase the SwitchBot K20+ Professional Patrol Package?
Properly, the reply actually hinges on whether or not or not you’ve transitions between the flooring in any of the rooms in your house. Should you do, don’t rely on the robotic patrolling your complete residence–you’ll be left with blind spots wherever there’s a transition–to not point out stairs. The SwitchBot K20+ Professional Patrol Package isn’t an affordable safety system, both. The entire rig prices $750, though you’ll discover it on sale comparatively usually.
And don’t overlook to consider the price of the required SwitchBot Hub 3, which is able to value you one other is one other $120 (when you don’t have already got one). That’s fairly a bit of cash for a tiny robotic vacuum and a cell base that can carry a safety digicam round your house with out with the ability to cross thresholds.
To be frank, I’m a bit peeved as a result of I actually wished to love this factor. It’s such a cool thought: One gadget that may each clear your flooring and patrol your home with a safety digicam to indicate you what’s occurring inside it–and warn you if it detects somebody who shouldn’t be there. Genius! However its incapability to cross the bottom transitions between flooring defeats its complete function.
Maybe a extra highly effective motor within the vacuum aspect or bigger wheels on the cell base would do the trick. However that may be an entirely completely different product that what’s on supply at the moment.

