Upgrading to Home windows 11? This is find out how to use distant assist
Distant entry to a different PC by way of the web could be a blessing, fixing many IT issues rapidly and simply. The helper can get a transparent image and infrequently clear up the issue instantly, even with out being bodily current. It additionally avoids the usually irritating strategy of troubleshooting over the cellphone.
A surge in help wants is predicted round October 14, when Microsoft stops offering free updates for Home windows 10. Thousands and thousands of customers should improve their computer systems to Home windows 11 except they pay for additional help.
Supporting others remotely is environment friendly and simple. This protects journey time and prices, and allows you to unfold help over a number of periods. And, if you need to ship an set up stick by mail, it will possibly take a couple of days to get issues transferring. Greatest to get began whereas there’s nonetheless time.
Our information explains find out how to put together, walks you thru the improve course of, explains find out how to bypass the set up lock on older PCs, and exhibits you ways distant upkeep works even when Home windows isn’t but working earlier than a brand new set up.
In spite of everything, it’s not simple to start out each laptop from a USB setup stick as a substitute of the “regular” manner from the laborious drive. With out video help and management, this could definitely fail.
For this, we’ve chosen TeamViewer Distant, a distant upkeep device that’s free for private use, works reliably, and makes issues simple for the particular person you’re serving to. With the TeamViewer QuickSupport variant, all you need to do is click on on a hyperlink despatched to you by e-mail and also you’re able to go.
The way to put together for distant help
In all probability not each Home windows 10 consumer realizes what the upcoming finish of help actually means: particularly, that persevering with to make use of the PC as ordinary (with out safety updates) will grow to be extraordinarily dangerous. It’s essential to start out by elevating consciousness about the necessity to swap to the brand new working system for safety causes—by mid-October on the newest!
It’s additionally necessary to test whether or not the prevailing laptop is appropriate with the present Home windows 11, model 24H2, or whether or not new {hardware} must be bought. The subsequent steps will depend upon that.
The necessities for distant PC upkeep are minimal: each computer systems want an web connection, and also you must also be capable to speak to one another throughout the help session, both by cellphone or by way of WhatsApp. This makes it simpler to ask questions and clarify what’s being performed.
Should you’re the one offering assist, set up the consumer model in your laptop (TeamViewer Distant) and begin the device. Affirm the license phrases and wait briefly till this system interface seems.
If out there, log in along with your present TeamViewer account and click on on the “Trusted Units” affirmation hyperlink within the e-mail despatched by TeamViewer. In any other case, create a brand new account by way of “Create Account.”
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Now to your counterpart: It’s best for them in the event you ship the obtain hyperlink for TeamViewer Quicksupport by e-mail:
All they then should do is click on the hyperlink, obtain the device, and double-click to start out it. No set up required.
The QuickSupport interface could be very minimal, displaying simply two fields: “Your ID” and “Password.”
The ID identifies the pc to be accessed and stays fastened. The password, then again, is newly generated every session for safety causes. Each are despatched to you by the particular person you’re supporting, both by cellphone or by way of e-mail utilizing the clipboard button on the appropriate.
Because the helper, enter the distant PC’s ID in your TeamViewer consumer within the “Participant ID” area, click on on “Join,” enter the password within the subsequent window, and make sure with “Log in.” The connection begins mechanically with out the opposite particular person having to do something.
They’ll know you’ve taken over their PC by the darkened desktop background. You now have full management of their mouse and keyboard.
If needed, regulate the desktop show in TeamViewer by way of “View” > Scale. Generally, the “Authentic” possibility works finest.
Improve appropriate computer systems from Home windows 10 to 11
Examine the standing: If the opposite PC is working Home windows 10 and also you don’t know the {hardware} intimately, use Microsoft’s PC Integrity Examine app to see whether or not the pc fulfills the system necessities of the brand new working system.
If it doesn’t, the app will inform you why. In any other case, if it says…
This PC fulfils the necessities of Home windows 11
You may merely perform the set up by way of Home windows Replace. Nonetheless, please seek the advice of with the opposite particular person briefly beforehand, as they’ll should be comfy working with the brand new system afterwards.
The improve from Home windows 10 to 11 takes a most of round half-hour, relying on the {hardware}. Since all applications, information, and settings are retained throughout the improve, you’ll be able to proceed engaged on the brand new system instantly.
Generally, present Home windows 10 license often stays legitimate for Home windows 11, which suggests you don’t have to purchase a brand new one.
Power improve: If Home windows Replace doesn’t provide the Home windows 11 improve regardless of appropriate {hardware}, you’ll be able to power the improve utilizing the Home windows 11 set up wizard or the Media Creation Instrument.
The improve often begins with one in all these Microsoft applications, so it can save you your self the difficulty of trying to find the trigger. Right here too, Home windows 11 takes over all present applications, information, and settings.
What to do if the improve fails attributable to system necessities
It’s harder if the Home windows 10 PC doesn’t meet the {hardware} necessities for Home windows 11. Nonetheless, you’ll be able to bypass the setup lock on most PCs from the previous ten years utilizing an set up stick modified with Rufus.
This stick should be inserted right into a bootable USB socket on the remotely maintained PC, so that you’ll want some assist. Relying on the opposite particular person’s talent stage, video calls by way of smartphone might be useful.

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Tip: Video help is smoother with the TeamViewer Help AR app (Android and iOS).
This lets you present your associate precisely what must be performed and the place on their smartphone utilizing a dwell digicam feed. Nonetheless, AR help locations excessive calls for in your cellular gadget.
Alternatively, you’ll be able to configure the USB stick at house in order that Home windows 11 additionally runs on {hardware} that’s not formally appropriate after which ship it by mail. Even then, the stick should be plugged into the pc earlier than you’ll be able to remotely begin the set up by double-clicking the Setup.exe file by way of TeamViewer.
Organising a pc from scratch
Distant help will get harder when changing an previous PC with a brand new one working Home windows 11. In principle, the prevailing system might be migrated one-to-one to the brand new {hardware} utilizing a picture and cloning device akin to Easeus Todo Backup, then improve to Home windows 11.
Nonetheless, this course of takes time attributable to giant information transfers, requires an exterior laborious drive, and different varied steps. Explaining it on the cellphone might be tedious. It is likely to be simpler to do that onsite or have the previous PC despatched to you for setup at house. Sending a PC is certainly a sensible possibility.
As a substitute for cloning, you’ll be able to migrate your information and applications from the previous PC to the brand new one, particularly since Home windows 11 comes pre-installed.
If there’s a big sufficient laborious drive out there, again up all necessary information utilizing AomeiBackupper by way of TeamViewer and switch it to the brand new laptop. As soon as once more, minimal help is required when transferring the pc. Easeus Todo PC Trans Free additionally helps switch the applications and information.
Utilizing the “Backup & Restore” possibility, the device saves the functions, information, accounts, and settings from the Home windows 10 system. This backup is then saved on a knowledge provider, a community share, or within the cloud, and restored from there to the brand new PC.
The free software program model is proscribed to 2 gigabytes of information and 5 applications. The limitless Professional model prices slightly below $50.
For putting in new freeware in bulk, you should use the “Package deal Bundle” operate in UnigetUI, which serves as an interface for Home windows’ built-in Winget package deal supervisor.
Unattended Home windows set up
Should you’re putting in Home windows 11 from scratch, an set up disc and guide boot on website are unavoidable.
Booting from a USB stick or DVD can’t be performed by way of distant entry, however you’ll be able to nonetheless assist. First, search for the computer-specific key for calling up the boot menu after which information the consumer via the setup course of.

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You can also make issues simpler in your counterpart with an unattended set up that skips the setup prompts, information safety, and extra. Configuring the setup persist with Rufus already handles a part of this.
For full automation, use an unattended generator.
It creates an Autounattended.xml file primarily based in your specs, which you copy to the highest stage of the set up stick. The setup then runs mechanically.
This text initially appeared on our sister publication PC-WELT and was translated and localized from German.